Billing

There is no checkout in this software and no card on file. A plan is arranged with the people running the platform, an invoice is issued from here, you pay it by transfer, and it is marked paid. Nothing renews behind your back.

This page is read-only for that reason. It exists to make the arrangement legible and to tell you who to write to.

The plan card shows the package you are on, its price and period, and when the current period ends. If the subscription is anything other than ordinary, a badge says which: trialing, past due, suspended or cancelled.

A suspended subscription keeps your data readable and takes the paid features away. That is the difference between suspending and deleting, and it means video, branding and anything else your package included stop working until it is resolved.

An organization on no package at all is not the same as being on the cheapest one. Paid features stay off until a package is assigned.

Branches, screens, members, media items and campaigns are each shown as what you are using against what you are allowed, with a bar that turns amber once you pass eighty per cent. Storage is shown underneath as a size rather than a bar.

These are the same counts the software enforces with. An attempt to create something that would cross a limit is refused before anything is written, naming the limit and what you are using, so nothing half-succeeds.

A limit shown as unlimited means no limit is set for that resource on your organization.

An invoice has to be made out to somebody. On the billing page you set the registered name your company trades under, its tax number, the tax office that holds its file, and the address — the details an accountant needs before an invoice is any use to them.

Fill these in before the first invoice rather than after it. An invoice that has already been issued keeps the details it was issued with, deliberately: a document that was handed over must not quietly rewrite itself when the company moves office next year. Correcting an issued invoice means a new one.

Every invoice appears with its number, its status, its total and its due date, and opens to a full copy. Unpaid and overdue invoices are summarised at the top with the total outstanding and, where the platform has set them, the bank details to pay against.

An invoice number is unique and never reused, so it is safe to quote in a transfer reference.

Write to the support address shown on the plan card. There is no button that would do anything other than open an email, so there is not one.

Only an owner sees this page. An administrator runs the screens and does not see what the organization is charged.