Talk to us

A person answers, usually the same one who built the part you are asking about. There is no ticket queue and no first-line script.

We answer during working hours in Türkiye, and we read messages outside them. An urgent screen problem does not wait until Monday.

Questions about an invoice, a plan or a limit are answered by a person, not by a form — and the billing policy already says how the money side works.

If it is a how-do-I question, the manual may already have it, and it is faster than waiting for a reply.

Or leave it here

Tell us what you need and how to reach you. Nothing here is passed to anybody else, and you will not be added to a mailing list.

Roughly how many televisions, including the ones you have not bought yet.

No card, no call centre, and we do not pass this on to anybody.