Terms of service
What we undertake to do, what we ask of you, and what happens when either side wants to stop. Short, because the arrangement is simple.
First drafted 2026-08-18.
Who this is between
Us, the operator of this service, and the organization whose name is on the account. Where an individual signs in, they do so on behalf of that organization and we treat their actions as the organization's.
Your account
You are responsible for who you invite and what permissions you give them. Keep credentials to yourself — an account is one person, not a shared login for a shop floor. Tell us promptly if you think someone has an account they should not.
Your content stays yours
The images, video, menus and campaigns you upload belong to you. We store and serve them so the service can do its job, and for no other purpose. We do not use your content to promote the product, and we do not look at it except where we have to in order to fix something you have reported.
What we provide
A hosted management console and the player that runs on your screens, kept running and kept current. We do not promise a specific uptime figure — making one up would be worth less than the honest version, which is that this runs on infrastructure that occasionally fails and that a paired screen keeps playing its last published configuration when the server is unreachable. That behaviour is deliberate: an outage here should not darken a menu board.
Paying for it
By invoice and transfer, as set out in the billing policy. Plans, limits and prices are what the invoice and your dashboard say they are. We will not raise a price mid-period, and we will tell you before one changes for the next.
Suspension and closing
You can stop at any time with no exit fee. We may suspend an account for non-payment after getting in touch about it, or immediately for the things listed in acceptable use — but never silently: someone tells you, and screens are the last thing affected rather than the first.
Limits
We are liable for what we get wrong, up to what you have paid us over the preceding twelve months. We are not liable for the content you choose to display, for a screen unplugged at the wall, or for a network we do not run. Nothing here limits liability that cannot lawfully be limited.
Changes to these terms
If we change them in a way that matters to you, we will tell you before it takes effect rather than update the page and hope. Continuing to use the service after that is how you accept the change; if you would rather not, stop and we will stop invoicing.
Questions about this
Ask, and a person will answer. If something here does not match what you were told, tell us — this page is meant to describe what actually happens.
This is a plain-language draft written by the people who built the service, describing how it works today. It has not yet been reviewed by a lawyer. Where it is ever in conflict with a signed agreement between us, the signed agreement is the one that counts.