How billing works

There is no checkout in this product and no card on file. Payment happens the way it already happens between two businesses, and this page says exactly how.

The invoice is the whole mechanism

We raise an invoice against your plan and issue it. Until it is issued it is our draft and you never see it. Once issued it appears in your dashboard with its number, its lines, and what it covers, and it stays downloadable there.

You pay it the way you pay everyone else

By transfer, on your own schedule and through your own accounts process. Nothing is charged automatically, nothing renews behind your back, and no card details are stored anywhere in this system.

We mark it paid, with a reference

When the money lands we mark the invoice paid and record the reference from the transfer. That reference is on the invoice in your dashboard, so either side can quote it later without anybody going through a bank statement.

Changing plan

Ask, and we move you. A larger plan raises your limits straight away, so an urgent fourth branch is not waiting on an invoice cycle. A smaller plan applies from your next invoice, and nothing you have already made is deleted when the limits come down.

If an invoice goes unpaid

An overdue invoice is shown as overdue in your dashboard and we get in touch. Nothing is cut off silently: screens on the wall keep playing what they were last published while any of this is being sorted out.

Stopping

There is no minimum term and no exit fee. Tell us and we stop issuing invoices. Your media and history stay reachable for as long as the account exists, and you can export what you need before it is closed.

Anything else

Write to us. Billing questions are answered by a person, not a form.